Privacy Policy

Privacy Policy

Last updated: October 8, 2026

ZR ZORAN operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). ZR ZORAN is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with our Services and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details including your name, billing address, shipping address, phone number, email address, and other contact information.
Financial information including payment card information, payment details, transaction details, payment confirmation, and other information necessary to process your payment. Payment information may be processed by third-party payment providers.
Account information including your username, password, preferences, and settings if you create an account with us.
Transaction information including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your past transactions.
Communications with us including information you provide when you contact us for customer support, questions, feedback, or other inquiries.
Device information including information about your device, browser, operating system, network connection, IP address, and other device identifiers.
Usage information including information about how, when, and where you interact with or navigate through our Services.
Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, place an order, use our Services, contact us, subscribe to marketing communications, or otherwise provide us with information.
Automatically through the Services, including information collected from your device when you visit or use our website and through cookies and similar technologies.
From our service providers, including when we use third parties to provide technology, payment processing, analytics, shipping, customer support, or other services.
From our partners or other third parties, where permitted by applicable law.
How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide our Services, process payments, fulfill and deliver orders, process returns or exchanges, remember your preferences, respond to customer service requests, improve our website and products, and provide you with a better shopping experience.
Marketing and Advertising. We may use your personal information to send marketing, advertising, promotional communications, special offers, product announcements, and other information about ZR ZORAN. We may also use information about your interactions with our website to help us understand the effectiveness of our advertising and marketing activities.
Security and Fraud Prevention. We may use your personal information to protect our website and customers, authenticate accounts, detect or investigate fraudulent, illegal, unsafe, or unauthorized activity, and maintain the security of our Services.
Communicating with You. We use your personal information to communicate with you regarding your orders, purchases, account, customer service requests, products, and other matters related to our Services.
Legal Reasons. We may use your personal information to comply with applicable laws, respond to lawful requests from government authorities or law enforcement, resolve disputes, enforce our Terms of Service and other policies, and protect our legal rights.
How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, subject to this Privacy Policy.

Such circumstances may include:

Service providers, including Shopify, payment processors, courier and delivery companies, technology providers, analytics providers, customer support services, cloud storage providers, and other companies that help us operate our business.
Marketing and advertising partners that help us promote ZR ZORAN, measure advertising performance, or provide relevant advertisements.
Third parties when you request or authorize us to share certain information, such as when you choose a third-party payment service or use social media features.
Business partners and affiliates, where necessary to operate and grow our business.
Legal and regulatory authorities, when required to comply with applicable laws, legal processes, court orders, government requests, or other lawful requirements.
Business transaction parties, if ZR ZORAN is involved in a merger, acquisition, sale of assets, restructuring, bankruptcy, or similar business transaction.

We do not sell your personal information for money.

Relationship with Shopify

Our Services are hosted by Shopify, which provides the technology that allows us to operate our online store.

Shopify may collect and process personal information about your access to and use of our Services in order to provide, maintain, secure, and improve its services.

Information you submit through our store may be transmitted to and processed by Shopify and other service providers that help us provide our Services. These parties may be located in countries other than where you live.

Shopify may also process information according to its own privacy policies and practices.

To learn more about how Shopify handles personal information and the privacy choices available to you, please review Shopify’s privacy information through its official website.

Cookies and Similar Technologies

We may use cookies, pixels, tags, web beacons, and similar technologies to operate and improve our website.

These technologies may be used to:

Keep products in your shopping cart.
Remember your preferences.
Understand how visitors use our website.
Improve website performance.
Analyze website traffic.
Measure advertising performance.
Provide relevant advertising and marketing.
Help prevent fraud and unauthorized activity.

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect the functionality of some parts of our website.

Third-Party Websites and Links

Our Services may contain links to websites, applications, social media platforms, or other online services operated by third parties.

If you follow a link to a website that is not operated or controlled by ZR ZORAN, you should review that website’s privacy policy and terms.

ZR ZORAN is not responsible for the privacy, security, content, or practices of third-party websites or services.

Our inclusion of a third-party link does not necessarily mean that we endorse or recommend that third party.

Children's Data

Our Services are not intended for children who are not legally able to use online shopping services without appropriate permission.

We do not knowingly collect personal information from children under the applicable age of majority.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us using the information below so that we can review and, where appropriate, delete the information.

Security and Retention of Your Information

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online service or electronic storage system can be guaranteed to be completely secure.

Please avoid sending sensitive or confidential information through unsecured communication channels.

How long we retain your personal information depends on factors such as whether we need the information to provide our Services, process transactions, maintain business records, provide customer support, resolve disputes, prevent fraud, enforce our agreements, or comply with legal requirements.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it where appropriate.

Your Rights and Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include:

Right to Access / Know. You may have the right to request access to personal information we hold about you.
Right to Delete. You may have the right to request deletion of certain personal information we maintain about you.
Right to Correct. You may have the right to request correction of inaccurate personal information.
Right to Data Portability. In certain circumstances, you may have the right to receive a copy of your personal information in a usable format.
Right to Withdraw Consent. Where we process your information based on consent, you may withdraw that consent where applicable.
Managing Communication Preferences. You may unsubscribe from promotional emails by using the unsubscribe option included in our marketing communications.

Some rights may be subject to limitations or exceptions under applicable law.

We may need to verify your identity before processing certain privacy requests.

To exercise your rights or ask questions about your personal information, please contact us using the details provided below.

Marketing Communications

If you choose to receive promotional communications from ZR ZORAN, we may contact you about:

New perfume launches
Special offers
Discounts
Promotions
Product updates
Brand announcements

You can unsubscribe from promotional communications at any time.

Even if you opt out of marketing communications, we may still contact you with important non-promotional information, such as order confirmations, shipping updates, account information, or customer service communications.

Complaints

If you have concerns or complaints about how we collect, use, or process your personal information, please contact us using the details below.

We will make reasonable efforts to review and respond to your concern.

Depending on where you live, you may also have the right to submit a complaint to the relevant data protection or privacy authority.

International Transfers

Because we use Shopify and other service providers, your personal information may be transferred, stored, or processed outside Pakistan.

These service providers may operate in countries with different privacy or data protection laws from those in Pakistan.

Where required by applicable law, we will take appropriate steps to protect personal information when it is transferred to another country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Services, privacy practices, technology, or applicable legal and regulatory requirements.

When we make changes, we will update the “Last updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.

Contact

If you have questions about our privacy practices, this Privacy Policy, or your personal information, you can contact us:

ZR ZORAN
Premium Fragrance
Karachi, Pakistan

Phone/WhatsApp: 03331259745
Email: zrzoran7@gmail.com